I would give a 10 out of 10. The reason for my score is Sandra Tavares. She is an excellent auditor, great at communication, and works with the Municipality on any PCARs (Preventive and Corrective Action Reports) or OFIs (Opportunities for Improvement).

Quality Management System Representative, Southwestern Ontario Municipality

August 2024

Tavares Group Consulting did an excellent job for Vaughan and have met the timelines and scope of a[n] [EMS] feasibility study within the allocated budget.

Saad Yousaf, Storm Drainage Engineer and Project Manager

City of Vaughan, June 2020

I was completely satisfied (happy) with the punctual services and commitment that was provided by Tavares Group [Consulting]. Having retained the Tavares Group for a second year to perform our Internal Audit sends a strong performance satisfaction from the Town’s personnel. Throughout the on-site audit, the Tavares Group made every effort to engage an informal environment with all the Town’s personnel during the QMS interviews.

Russ Corby, Operations Technologist

The Town of Whitchurch-Stouffville, December 2016

Last month I attended the combined internal EMS and legal compliance audit…performed by Tavares Group Consulting representing the Luminous Group. I was curious how this might be attempted and whether the completeness/accuracy of the individual audits would suffer due to the combined tasks. I must say I was very impressed.  I observed a very detailed and comprehensive audit over 3 days that in my opinion covered all aspects of the EMS at [our facility] as well as a full Environmental Compliance audit.

Rick Comrie, Sr. Manager, Global Sustainability & Chemical Compliance

Cooper-Standard Automotive, June 2014

We found the Auditor quite experienced in conducting the audit, and ensured no disruptions to the day to day functioning of the plant and offices. Reporting was good after each day. Also, final report format was good.

Leading international designer and manufacturer of office systems & furniture products

November, 2014

"A better understanding of all of the documents and things involved."
"Valuable insight into how to think as an auditor."
"Now know general ISO 14001:2015 items and techniques as a result of the training."
"More aware of the subject. Better understanding of the definitions used."
"Increased understanding of what the audit criteria is."
"More ideas on what to look at / audit."

Response to training evaluation question:
"What are you now able to do better as a result of this workshop?"

Participants of 2024 ISO 14001:2015 Internal Auditor Training

Understanding how all the components of an EMS mesh together to support the standard. How to interpret the standard. [was what was gained from the ISO 14001:2015 facility-specific training]

Seton Battin, Process Engineering

Autoneum Canada Ltd., December 2018

95% of respondents identified the instructor [Sandra Tavares] as a subject matter expert.

Evaluation Respondents from MAHLE Industries ISO 14001:2015 EMS Leadership Awareness Training

January 2017

It was 'very much' or 'extremely well' agreed by 100% of participants that the instructor [Sandra Tavares] knew the subject matter, presented the materials and responded to questions well to assist in understanding the course material, held attention, and utilized good examples.

Borg Warner and Cooper Standard Automotive ISO 14001:2015 Training Sessions Participants

April 2017

100% of respondents to the course assessment survey either 'agreed' or 'strongly agreed' that: • The content presented during the training was relevant and useful • The instructor was knowledgeable and dynamic • The training session met expectations

The Town of Whitchurch-Stouffville DWQMS Awareness Session

January, 2017

Great Session! Keep up the good work.

Tom Ewart, Managing Director, Research Network for Business Sustainability,

Participant of ISO 26000 Online Sessions, February 2012

A great course! It creates a good understanding of the connection between organizational management systems and how social responsibility can be included in these systems.

Jan Schwartz

Participant of ISO 26000 Online Sessions, February 2012

The variety of speakers was great, lots of chances for input.

Participant of ISO 26000 Online Sessions

February 2012

For me, the material is very new, and not something I was familiar with, as I don't work in the SR field. I did find it very useful as a means to be introduced to the area. I did feel that I was able to contribute much to the discussion though.

Participant of ISO 26000 Online Sessions

February 2012

It was great, and I have a great depth of learning to do in the field, I appreciate the webinars a lot.

Participant of ISO 26000 Online Sessions

February 2012

I found the timing of each of the four different sessions to be well-managed.

Participant of ISO 26000 Online Sessions

February 2012

Good workshop. Able to see how much my organization was really doing around CSR.

Participant of ISO 26000 Online Sessions

February 2012

I enjoyed the experience. I found that there was valuable learning in the case studies presented and in the comments of other participants.

Participant of ISO 26000 Online Sessions

February 2012

I really liked Sandra's perspective on ISO 26000.

Participant of ISO 26000 Online Sessions

February 2012

Small group made for a nice atmosphere. Invited more interaction and participation. Thanks.

Randy Frederick, Manager – Engineering, Timken Canada LP 5

Participant of Social Responsibility: A Road Map to Sustainability Training Opportunity, 2008

This has been an amazing opportunity. Thank you.

Stephen Marklevitz, Graduate Student (Department of Biology), Environment & Sustainability Program, University of Western Ontario

Participant of Social Responsibility: A Road Map to Sustainability Training Opportunity, 2008

Thank you for the opportunity for Western students to participate. It was very informative for me and provided some ideas related to my research.

Sonja Teichert, PhD Candidate, Biology (Environment & Sustainability), University of Western Ontario

Participant of Social Responsibility: A Road Map to Sustainability Training Opportunity, 2008

It was a very good workshop and I enjoyed it thoroughly. Thanks.

Anika Steblin, 2009 Masters of Environment & Sustainability Candidate, University of Western Ontario

Participant of Social Responsibility: A Road Map to Sustainability Training Opportunity, 2008

"Everything was wonderful."

Response to training evaluation question: "Is there anything that could have been changed to make this session more valuable?"

Participant of 2024 ISO 14001:2015 Internal Auditor Training

Overall the Toolkit is a great way to take the initial step into sustainability for any business.

Masoud Negad, Vice President, Sales, Operations & Supply Chain, Tepperman’s

August 2016

The Toolkit helped us to get back on track with our sustainability goals. We now have a system in place where we can plan, track and monitor our sustainability metrics.

Graig Pettit, Manager of Finance & Regulatory Affairs, Erie Thames Powerlines

August 2016

From start to finish, the experience has been rewarding. I feel confident that the lessons learned and the documentation created will ensure that our Sprout's Children Garden program and ultimately our organization is headed toward a sustainable future. I would recommend using the Sustainability Toolkit to any organization doing an internal review of their current policies and procedures.

Linda Davies, Executive Director, London Community Resource Centre

August 2016

Applying a systematic process such as the Toolkit is assisting GoodLife to realize a significant reduction in operational energy consumption, cost and GHG emissions. Moving forward, the Toolkit’s components will be valuable in identifying other metrics that are material to our operation and transform GoodLife in to a sustainably managed corporation.

Aron Griffith, Director of Club Services, GoodLife Fitness

January 2016

We have found the Sustainability Tool[kit] designed by Tavares [Group] Consulting to be an incredibly simple and easy to use process. We’re excited about the results and are anxious to implement a number of initiatives to help fill the gaps that were identified. I would highly recommend the Toolkit to any organization interested in sustainability

Angela Abdallah, National Marketing Manager, Amway Canada

August 2015

The use of the Sustainability Toolkit provided a formal method to evaluate our three chosen environmental metrics. The Toolkit’s tiered approach using three levels of evaluation promotes continual improvement and allowed APOC to quantify progress in each of the assessed metrics. As a result, we now have clearly identified actionable opportunities and going forward we are better positioned to evaluate other sustainability criteria important to our stakeholders.

Hans Loeffelholz, Sr. Environmental Health and Safety Specialist, Abbott Point of Care Canada Ltd

August 2015

The Toolkit is enabling our company to apply the philosophy behind sustainability principles to what we do every day. The fact that the toolkit tangibly structures action items within a cycle of goal-setting and decision-making makes it a practical tool to apply directly to our project management systems.

Sonya D’Cunha, Director of Sustainability, KDC

August 2015

The Sustainability Toolkit is helping keep things on track and avoid distraction, it is also allowing us to narrow down priorities with the confidence that we are continuing to remain in alignment with industry standards

Emily Johnston, Environment and Sustainability- Corporate Affairs Bruce Power

September 2014

The Sustainability Toolkit has nailed it on the implementation side

South Western Ontario Municipality

April 2014

The Sustainability Toolkit will show where we are at and keep me organized - I'm so happy I came across it

American Post-Secondary Institution

April 2014

The Sustainability Toolkit provides a simplistic approach – in a good way. [A user] is not bombarded with sustainability jargon and the Toolkit is not another sustainability lexicon

Canadian Banking Institution

April 2014